The City of Toronto has announced important changes to instalment amounts and due dates for customers on all payment schedules for City-operated utility bills and property taxes.
Early in the response to the COVID-19 pandemic, Mayor John Tory's Economic Support and Recovery Task Force announced tax relief measures, including a 60-day grace period for property tax and utility bills, which extended from March 16 to May 15. During this window, payment due dates were extended and late payment penalties suspended for all property tax and utility billings.
As May 15 approaches, the City wants residents to be aware of the revised interim bill due dates, which will be mailed to all customers. Final tax bills will be mailed in mid-May as usual.
Property taxes for the remainder of 2020 will be due on the following dates:
Customers on the 11-instalment plan will have their original May and June interim instalment amounts combined with the final billing and spread evenly over July through December payments.
Those customers who are already enrolled in the City’s pre-authorized payment plan will not be required to re-enroll and payments will start again automatically on the new due date.
Additionally, customers who have sent the City post-dated cheques will not need to re-send cheques for the revised due dates, as any cheques previously submitted will be processed on the new due dates. Any cheques received after April 1, 2020 will be cashed according to the date on the cheque.
Those who pay their taxes via their mortgage payment should contact their mortgage company or financial institution to understand how this grace period will affect their mortgage amount and/or mortgage payment schedule.
Customers who paid their property tax and utility bills during this time will see any payments made reflected on their account and property owners can access their property tax account details by using the online Property Tax Lookup tool.
For utility bill customers, due dates appearing on bills have been automatically adjusted to reflect the 60-day grace period.