Learn what a Buyer Representation Agreement (BRA) is in Canadian real estate, what it includes, and why it's important for homebuyers seeking professional representation.
A Buyer Representation Agreement (BRA) is a legal contract between a homebuyer and a real estate brokerage that outlines the terms of the agency relationship, including services provided, obligations, and compensation.
Why Buyer Representation Agreements Matter in Real Estate
In Canadian real estate, a BRA formalizes the relationship between a buyer and their agent. By signing the agreement, the buyer authorizes the agent to represent their interests in property searches, negotiations, and transactions. It also ensures the agent owes fiduciary duties to the buyer, including loyalty, full disclosure, confidentiality, and accountability.
The agreement typically includes the duration of the contract, the geographic area where the agent will assist, the type of property sought, and how the agent will be compensated (usually through commission paid by the seller). In some cases, if a seller’s commission does not cover the full amount agreed upon in the BRA, the buyer may be responsible for the difference.
A BRA benefits buyers by ensuring dedicated representation and clarity about expectations. It also protects brokerages by preventing clients from working with multiple agents simultaneously. While not mandatory in all provinces, BRAs are strongly encouraged to solidify commitment and transparency between both parties.
It’s important for buyers to review the terms carefully before signing, especially with regard to termination clauses, exclusivity, and compensation. If issues arise, the agreement outlines a framework for resolving disputes.
Example of a Buyer Representation Agreement
A buyer signs a 90-day BRA with a licensed agent in Vancouver. During this time, the agent helps them find listings, book viewings, and submit offers. The buyer cannot work with another agent in the defined area unless the agreement is terminated.
Key Takeaways
Formalizes the relationship between a buyer and their real estate agent.
Outlines agent duties, service areas, and commission terms.
Provides legal protection and accountability for both parties.
Typically exclusive and time-bound.
Buyers should understand compensation and termination terms before signing.
Net operating income (NOI) is the total income generated by a property after operating expenses are deducted but before taxes and financing costs.. more
Starlight Investments is proposing three new infill towers at Lougheed Village, located at 9500 Erickson Drive in Burnaby. / NSDA Architects, Starlight Investments
Nearly a decade after acquiring the property, Toronto-based real estate investment and asset management firm Starlight Investments has unveiled a plan to add three additional towers to the site — without redeveloping the existing buildings and displacing the existing residents.
The property is known as Lougheed Village and is located at 9500 Erickson Drive, just west of the City of Lougheed (formerly known as Lougheed Town Centre) and the Millennium Line SkyTrain's Lougheed Town Centre Station. Currently occupying the site is two 24-storey high-rise buildings and two eight-storey mid-rise buildings with a grand total of 528 rental units. The site also includes a commercial concourse with several businesses and retailers.
Starlight acquired the Lougheed Village property in November 2015. Starlight did not disclose the price in their announcement, but they acquired the property for $160,000,000, according to transaction info seen by STOREYS.
BC Assessment values the property at $221,649,000 in an assessment dated back to July 1, 2024. Starlight beneficially owns the property through IMH GP XIV Ltd. and under IMH Lougheed Village Apartments Ltd.
An overview of Lougheed Village, looking west, and the new proposed infill towers (yellow). / NSDA Architects, Starlight Investments
Currently, the two low-rise buildings are located at the northwest corner and southeast corner of the site. The two high-rise towers are then located near the other two corners. The three infill towers being proposed would be located in the spaces between the existing buildings and deliver a total of 1,467 market rental units.
The south tower would rise 45 storeys, the tallest of the three, and be located along the the southern edge of the site / Lougheed Highway (left, in the image above). It would house 572 market rental units, with a suite mix of 64 studio units, 335 one-bedroom units, 152 two-bedroom units, and 21 three-bedroom units.
The middle tower would be located, accordingly, right at the centre of the site, and rise 37 storeys. It would house 442 market rental units, with a suite mix of 69 studios, 229 one-bedrooms, 118 two-bedrooms, and 26 three-bedrooms.
Finally, the north tower would be located at the northeast corner of the site and rise 38 storeys. It would house 453 market rental units, with a suite mix of 69 studios, 236 one-bedrooms, 120 two-bedrooms, and 28 three-bedrooms.
An overview of Lougheed Village, looking west, and the new proposed infill towers (yellow). / NSDA Architects, Starlight Investments
The project would unfold in three phases, moving south to north. In the first phase, the existing commercial building, which includes businesses, a restaurant, and a fitness facility, will be demolished along with some of the surface parking. The 45-storey would then be constructed with a four-level underground parkade. The surrounding area will then be landscaped and a new internal road will be constructed along the eastern property line to connect Lougheed Highway and Erickson Drive.
Phase Two would see the 37-storey tower constructed near the middle of the site and will include a three-level underground parkade. This phase will also include landscaping and the construction of outdoor amenity space, including outdoor eating space, lounge area, an outdoor gym, yoga space, amphitheatre, and community garden. Furthermore, the second phase will include the construction of a new Salish Court cul-de-sac.
The third and final phase will then see the demolition of the surface parking lot on the northern side of the property and some of the surrounding landscaping. The 38-storey tower will then be constructed and will include five levels of underground parking as well as a childcare facility. Landscaping will then be constructed along with a new pedestrian cycling path and another cul-de-sac.
The phasing plan for the Lougheed Village infill towers. / NSDA Architects, Starlight Investments
Starlight is advancing the project using the City of Burnaby's new height-based development framework, which sets maximum heights and allows for height-averaging in multi-tower projects. The maximum height allowed for the site is 40 storeys. The second and third tower fall short of that by a total of five storeys, which Starlight is then distributing to the first tower, bringing it to 45 storeys.
Starlight is also opting to provide a total of 442 net new vehicle parking spaces (including the demolition of some of the existing parking), despite the site being a transit-oriented development area with no minimum parking requirement. Starlight will also be providing a series of transportation demand management strategies for residents, including transit subsidies of up to $1,900 and $500 in car share credits for every new unit.
According to the City of Burnaby, Starlight actually submitted a rezoning application for an infill development with three high-rise towers back in 2016, but the application was not advanced any further. This new rezoning application, however, is now set to receive a first and second reading when Burnaby City Council returns from its summer hiatus next week.
In one of Toronto’s most coveted pockets, nestled between the cultural buzz of Little Italy and the lush serenity of Trinity Bellwoods Park, sits a home that redefines luxury living with a worldly sensibility.
72 Montrose Avenue is not just another custom rebuild. It’s the culmination of a homeowner–builder couple’s extensive travels abroad, where inspiration was drawn from Europe and Asia alike, and was then carefully translated into every square inch of the residence.
The result is a singularly unique property — one that feels sophisticated and cosmopolitan, and yet rooted in its locale.
Across more than 3,500 sq. ft of finished living space, four meticulously crafted levels showcase a seamless blend of transitional architecture and modern conveniences. From soaring ceilings and elegant scroll-style moldings to bespoke marble fireplaces and floating staircases, the details here are elevated and intentional.
Each element contributes to a sense of timelessness while also nodding to contemporary tastes.
The main floor sets the tone, with an open-concept layout designed for effortless living and entertaining. A grand family room flows into the private backyard respite, bridging indoor and outdoor spaces in a way that feels distinctly modern and inviting.
On the upper levels, a true highlight awaits: the third-floor suite. This private retreat offers expansive front and rear terraces with panoramic views of Toronto’s skyline — including the CN Tower — making it a perfect perch for both quiet mornings and lively evenings.
The third-floor retreat is the undeniable crown jewel of this property. With its sweeping terraces on both sides, it delivers breathtaking, unobstructed views of the CN Tower and city skyline — a rare and spectacular vantage point in this historic downtown neighbourhood.
The lower level, meanwhile, is dedicated to lifestyle and comfort. With a gym, a family room with a gas fireplace, a wet bar, cedar sauna, and even a pet wash, the space caters to the practical and the indulgent in equal measure. It’s here that the home truly reveals itself as a masterpiece, built for those who want more than just a dwelling, but a totally elevated lifestyle.
Location, of course, is the final piece of the puzzle. Perched between Trinity Bellwoods Park and the vibrancy of College Street, residents are just steps from Toronto’s best dining, boutique shopping, and the green escape of the west end's favourite park.
Indeed, 72 Montrose offers a rare chance to live in the heart of it all — without ever compromising on design, privacy, or luxury.
The Brentwood neighbourhood of Burnaby. / EB Adventure Photography, Shutterstock
On Thursday, the Government of British Columbia announcedhousing supply targets for 10 more municipalities, bringing the total number of municipalities that have received targets to 40.
This group of 10 municipalities is the fourth cohort to receive targets and consists of Burnaby, Coquitlam, Courtenay, Township of Langley, Langford, Penticton, Pitt Meadows, Richmond, Squamish, and Vernon.
The Province announced the 10 municipalities on May 29, but did not reveal their targets until today. In that May announcement, the Province said that "many in the fourth group are already leaders in building more homes" and that their inclusion demonstrates that "all communities, big and small, have a vital role to play in addressing the housing crisis."
As was the case for the previous groups, the housing supply targets are issued in the form of a Ministerial Housing Target Order (HTO) that includes annual targets, as well as a five-year cumulative target, the latter of which represents approximately 75% of the housing needs for the municipality, as estimated by the Province.
The 10 municipalities announced today and their housing supply targets, are as follows.
Burnaby
Year 1: 1,536
Year 2: 3,174
Year 3: 5,069
Year 4: 7,373
Year 5: 10,240
Coquitlam
Year 1: 972
Year 2: 2,009
Year 3: 3,208
Year 4: 4,666
Year 5: 6,481
Courtenay
Year 1: 200
Year 2: 414
Year 3: 660
Year 4: 960
Year 5: 1,334
Langley (Township)
Year 1: 989
Year 2: 2,045
Year 3: 3,265
Year 4: 4,749
Year 5: 6,596
Langford
Year 1: 449
Year 2: 928
Year 3: 1,482
Year 4: 2,155
Year 5: 2,993
Penticton
Year 1: 136
Year 2: 281
Year 3: 449
Year 4: 654
Year 5: 908
Pitt Meadows
Year 1: 109
Year 2: 225
Year 3: 360
Year 4: 523
Year 5: 727
Richmond
Year 1: 1,013
Year 2: 2,093
Year 3: 3,343
Year 4: 4,862
Year 5: 6,753
Squamish
Year 1: 160
Year 2: 331
Year 3: 529
Year 4: 770
Year 5: 1,069
Vernon
Year 1: 277
Year 2: 573
Year 3: 915
Year 4: 1,331
Year 5: 1,849
For this fourth cohort, the housing supply targets are effective beginning from September 1, 2025 to August 31, 2030.
The Housing Supply Act
The housing supply targets come as part of the Housing Supply Actannounced by Premier David Eby immediately after stepping into the role in November 2022.
The first cohort was announced in September 2023 and consisted of Abbotsford, Delta, the District of North Vancouver, Kamloops, Oak Bay, Port Moody, Saanich, Vancouver, Victoria, and West Vancouver.
The second cohort was then announced in June 2024 and consisted of Central Saanich, Chilliwack, the City of North Vancouver, Esquimalt, Kelowna, Maple Ridge, Nanaimo, Sidney, Surrey, and White Rock.
The third cohort was announced in July 2024 and consisted of Colwood, The Township of Langley, Mission, New Westminster, North Cowichan, North Saanich, Port Coquitlam, Prince George, View Royal, and West Kelowna.
Most of the municipalities have been selected from a larger list of 47 municipalities, as previously reported by STOREYS. However, in the aforementioned May announcement, the Province said that it was adding 12 more communities "with high demand, low vacancy rates, and limited housing availability" to the list.
The 12 municipalities joining the list are Coldstream, Comox, Courtenay, Cumberland, Lake Country, Parksville, Peachland, Penticton, Qualicum Beach, Salmon Arm, Summerland, and Vernon — three of which were part of the fourth cohort given targets today.
So far, only the first cohort has completed a full year with active housing targets and many, including Vancouver, missed their first-year target — although the targets measure net new units completed, which means the early results reflect actions taken prior to being given housing supply targets. Out of the first cohort, Oak Bay and West Vancouver missed their targets by the largest margin. In response, the Province assigned a special advisor to review each municipal government and ordered a series of policy changes in both municipalities in May.
Dream Residential REIT announced it was undergoing a review earlier this year, which is now ending with a sale to Morgan Properties.
After announcing that it was undergoing a "strategic review" of its operations in February, Dream Residential REIT (TSX: DRR.UN) announced on Thursday morning that it has entered into an agreement to be acquired by an affiliate of Philadelphia-based Morgan Properties, which brings an end to the review.
The agreement will see Morgan Properties acquire Dream Residential REIT in an all-cash transaction valued at approximately $354 million USD (roughly $492 million CAD).
Unitholders will each receive cash consideration of $10.80 USD per unit, which represents a premium of 60% on the closing price on February 19, 2025, the day before the REIT announced the strategic review. The unit price also represents a premium of 18% on the closing price as of yesterday.
The transaction is subject to certain approvals at a special unitholder meeting, court approval, and customary closing conditions. If all goes according to plan, the transaction is expected to close in late 2025. The transaction also entails the REIT terminating its services agreement with Dream Unlimited and Pauls Realty Services, which will incur a payment of $7.0 million USD.
Dream Residential REIT will halt its monthly distribution after a final payment on November 15, although the REIT says it may pay an additional monthly distribution if the transaction has not closed by November 18.
In the event that the transaction does not close, Dream Residential REIT will pay Morgan Properties an $8.6 million USD termination fee. Morgan Properties would pay the REIT a reverse termination fee of $25.0 million if the transaction is terminated under specified circumstances.
"Following a comprehensive review, the Board has determined that the Transaction is in the best interest of the REIT," said Dream Residential REIT's Board Chair Vicky Schiff in a press release this morning. "We are pleased with today's announcement which will bring a successful conclusion to the REIT's Strategic Review. The Board is unanimously recommending that Unitholders vote in favour of the Transaction."
"The Dream Residential REIT portfolio exemplifies the type of investment opportunity Morgan Properties excels in — leveraging our strong balance sheet, proven ability to deliver execution certainty, and deep expertise in acquiring large portfolio across numerous markets," said Morgan Properties Co-Presidents Jonathan and Jason Morgan. "Our team looks forward to welcoming these new communities, enhancing the physical assets, and providing best-in-class customer service for the residents."
According to its corporate website, Morgan Properties was founded in 1985 by Mitchell Morgan and a partner when they acquired three multi-family communities in Lansdale, Pennsylvania. Mitchell Morgan then took sole ownership of the company in 1996 and renamed the company Morgan Properties.
Morgan Properties now owns over 360 properties in 22 states, a portfolio that totals more than 100,000 units. It says its vision is "To transform the housing industry and empower people to redefine their American Dream." The company also invests in multifamily common equity, commercial mortgage-backed B-Piece securities, preferred equity, and whole loans.
Although based in Canada, Dream Residential REIT's entire portfolio consists of multi-family properties in the United States. The REIT was established in 2022 and its portfolio consisted of 3,300 units across 15 properties as of February's announcement of the strategic review. Its portfolio is concentrated in the Greater Cincinnati, Oklahoma City, and Dallas-Fort Worth regions.
Serving as advisors to Dream Residential REIT in the transaction were TD Securities, Osler, Hoskin & Harcourt LLP, Clifford Chance US LLP, and Goodmans LLP, while advisors to Morgan Properties were RBC Capital Markets, Stikeman Elliott LLP, and Blank Rome LLP.
The proposal for 375-475 W 41st Avenue (left) and 325-343 W 41st Avenue and 5696 Alberta Street (right). / Arcadis, Nicola Wealth Real Estate
While the saga of Coromandel Properties' insolvencycontinues to play out, its former partners are moving onwards and upwards. Literally.
In March 2022, Nicola Wealth Real Estate — the real estate division of Vancouver-based investment management firm Nicola Wealth — announced a partnership with Coromandel Properties on two projects in Vancouver, both located along W 41st Avenue near the intersection with Cambie Street and the Canada Line SkyTrain's Oakridge-41st Avenue Station.
Less than a year later, in February 2023, Coromandel Properties filed for creditor protection while carrying over $700 million of debt and one of the first pieces of business that occurred after their filing was some of Coromandel's partners buying them out of their joint ventures. Coromandel was bought out of three projects it was co-developing with Peterson, as well as two projects with Nicola Wealth Real Estate.
The projects with Nicola Wealth have received rezoning approval, but Nicola Wealth submitted rezoning text amendment applications for both projects this May, both of which were published by the City of Vancouver this week. The two projects will be adjacent to one another, with an unified design, and the revisions are calling for increased height and density, citing the new provincial transit-oriented area legislation that the Province introduced in Fall 2023.
The City of Vancouver will be hosting the Q&A period for both projects from Wednesday, October 29 to Tuesday, November 11.
375-475 W 41st Avenue
The two towers proposed for 375-475 W 41st Avenue (357 W 41st Avenue) in Vancouver. / Arcadis, Nicola Wealth Real Estate
The first project is planned for 375-475 W 41st Avenue, an assembly of eight single-family lots between Cambie Street and Alberta Street located immediately east of a 15-storey project currently being developed by PCI Developments. BC Assessment values the property at $49,741,000 in an assessment dated back to July 1, 2024.
For the site, which has been consolidated into a single parcel with an address of 357 W 41st Avenue, Nicola Wealth and Coromandel Properties had previously proposed a 22-storey tower and a 14-storey tower with a grand total of 439 rental units, as previously outlined by STOREYS.
The rezoning text amendment application, however, is seeking to change the proposal to a 26-storey tower and an 18-storey tower with a grand total of 497 rental units, with an overall suite mix of 170 studio units, 149 one-bedroom units, 169 two-bedroom units, and nine three-bedroom units.
Accordingly, the maximum height of the project has been raised from 228 ft to 256 ft and the proposed density has been increased from 6.32 FSR to 7.1 FSR. The revised proposal also includes 195 vehicle parking spaces and 802 bicycle parking stalls that will be provided in a two-level underground parkade.
325-343 W 41st Avenue and 5696 Alberta Street
The tower proposed for 325-343 W 41st Avenue and 5696 Alberta Street in Vancouver. / Arcadis, Nicola Wealth Real Estate
The second project is set for 325 W 41st Avenue and 5696 Alberta Street (formerly known as 343 W 41st Avenue), a two-parcel land assembly located directly east of the first project and on the eastern side of Alberta Street. BC Assessment values the two parcels at $3,253,000 and $3,253,000, respectively, for a total valuation of $6,506,000 dated to July 1, 2024.
For the site, Nicola Wealth Real Estate and Coromandel Properties had previously proposed a 10-storey building with a total of 95 rental units and received rezoning approval in October 2021.
Nicola Wealth is now seeking to change the proposal to a 13-storey tower with 131 rental units, with a suite mix of 14 studio units, 71 one-bedroom units, 44 two-bedroom units, and two three-bedroom units.
The revised proposal thus increases the maximum height of the project from 118 ft to 147 ft and the proposed density from 5.42 FSR to 6.75 FSR. The proposal includes just two vehicle parking spaces and 246 bicycle parking stalls, as a result of the project's proximity to transit and the City's elimination of minimum parking requirements.
Nicola Wealth Real Estate
As of December 31, 2024, Nicola Wealth Real Estate had a portfolio of 366 properties across Canada and the United States, spanning over 30 million square feet and totalling to $10.5 billion in assets under management.
The company has been particularly active in its home market of Vancouver, with both acquisitions and developments.
At 2111 Main Street, in the Mount Pleasant neighbourhood of Vancouver, Nicola Wealth Real Estate is currently developing a 24-storey tower and a 22-storey tower with a total of 446 rental units.
At 2219-2285 Cambie Street, near Olympic Village Station, Nicola Wealth was developing a 10-storey office building, but revised the proposal earlier this year into a 30-storey mixed-use tower with 212 rental units, 52,563 sq. ft of office space, and 3,985 sq. ft of retail space.
Earlier this year, Nicola Wealth also acquired 304 and 316 E 1st Avenue, near the future Great Northern Way-Emily Carr Station, out of foreclosure for $13,000,000, as first reported by STOREYS. The previous owner was planning a nine-storey building with 112 rental units, but it's unclear if the project will be revised.
A new 37-storey purpose-built rental tower could join an existing 29-storey apartment building in Toronto's South Eglinton-Davisville neighbourhood that would provide 400 new rental units within walking distance of higher-order transit.
The rental building currently occupying the site is operated by Brookfield Properties and plans were filed by Goldberg Group on behalf of 77 Davisville Nominee Inc. in late July. Plans support a Zoning Bylaw Amendment application to allow for the increased height of the proposed infill development.
Located at 77 Davisville Avenue, the nearly two-acre site sits just east of the Yonge Street and Davisville intersection in Midtown. Nearby are a number of existing schools, amenities, and retail options as well as access to Davisville Station on Line 1, which is located roughly a five-minute walk from the proposed development. The site is located within the Davisville Protected Major Transit Station Area and also has access to a number of surface transit routes providing north-south and east-west travel.
Surrounding the development site are a number of proposed and constructed buildings with a range of heights, which generally get taller the closer they are to Yonge Street. Directly north of the site are number of single-family homes and a public school, but the site is flanked on the east and west by a 15-, 22- and 30-storey apartment complex and a 21 Storey apartment building, respectively. Proposed developments push heights even higher, with submissions including an approved 40-storey mixed-use building at 22 Balliol Street and two approved mixed-use buildings with 48 and 53 storeys at 1910, 1920, and 1944 Yonge Street.
At 77 Davisville, the existing 29-storey building would remain in the east portion of the site, while the proposed development would occupy the western portion. The building, which is designed by CORE Architects, would feature a five-storey podium that would rise to 13 storeys towards the south end of the building, and a 32-storey tower element.
77 Davisville/CORE Architects
Inside you'd find the residential lobby, with access from Davisville Avenue, and an indoor amenity space towards the rear that would connect with an outdoor amenity space at grade. The outdoor space on the ground level would also connect to a larger 3,218-sq. -ft parkland dedication on the southwest corner of the site. Additional indoor/outdoor amenity spaces would be found on level five for a total amenity area of 8,331 sq. ft.
According to the plans, "It is contemplated that the programming of the amenity areas will cater to a wide variety of users and activities, including potential for dedicated children’s play, work from home areas, as well as both passive and active use spaces."
As for the 400 rental units planned, they would be divided into 49 bachelor units, 154 one-bedroom units, 59 one-bedroom plus den units, 74 two-bedroom units, 25 two-bedroom plus den units, and 39 three-bedroom units. Available to these tenants would be 61 parking spaces across three underground levels and 440 bicycle parking spaces in the mezzanine level. Notably, the proposal discusses replacing the existing portion of the underground parking lot and joining it with the new levels under the proposed development for a total of 383 parking spaces.
If approved and completed, 77 Davisville would make efficient use of an already developed site, bringing hundreds of much-needed rental units to a well-established neighbourhood and within close proximity to both higher-order and surface level transit options.
Few waterfront properties manage to balance architectural elegance with the rugged beauty of British Columbia’s coastline quite like 6154 Gleneagles Drive.
Built by the highly regarded Goldwood Homes, this French château-inspired estate offers an opulent-yet-inviting retreat in West Vancouver — one that captures the best of coastal living without compromising on fine design.
Tucked alongside a private park and sandy shoreline, the home’s setting is the stuff of West Coast daydreams.
Beyond its commanding stone façade, an airy open-plan layout connects bright and refined living spaces, anchored by a grand foyer that immediately establishes the home’s scale and presence.
From here, the flow extends into a chef’s kitchen — a polished yet practical hub with high-end finishes — and through to a sequence of vaulted and terrace-framed gathering spaces designed to capture the shifting light off the bay.
Upstairs, the private quarters are anchored by a serene primary suite, complete with its own bluestone terrace — a front-row seat to the ebb and flow of the tides.
The bluestone terrace off the primary suite has stolen our hearts.
Elevated above the shoreline, this space serves as a private perch where morning coffee comes with sweeping ocean views and evening sunsets feel like a personal show.
This home's lower level is equally considered, offering a wine cellar, steam room, media and games space, and guest accommodations for visitors who may never want to leave.
Meanwhile, outdoors, patios and covered terraces lead to a poolside setting that is as tranquil in winter as it is lively in summer.
With its refined European styling, generous proportions, and a setting that is quintessentially West Vancouver, this is truly a one-of-a-kind home that makes every day feel like a holiday on the French coast.
Vancouver Centre at 650 West Georgia Street, managed by GWL Realty Advisors
This article was written and submitted by Wendy Waters, VP of Research Services & Strategy at GWL Realty Advisors.
Numerous employers — especially Canada’s big banks — have announced workplace policies to have their employees in the office four or five days per week. For many, it will be the first time for full attendance most days since COVID-19 sent everyone home in March 2020.
Some are facing a space availability shock. Employers do not have enough office space to accommodate a return to office policy. Over the past five years office-oriented employment has expanded by 695,000 jobs or 25% in Canada. Conversely, leased office space has declined by over 21 million feet across Canada’s or 5%.
A rebound in office demand is underway. As The Globe and Mail recently reported, even with only partial return-to-office mandates, employees at Canada’s largest banks are already being squeezed into shared meeting rooms and cafeterias rather than having proper workstations. Some are forced to arrive by 7AM to secure a desk. The banks need more space. So do other office-intensive sectors including engineering companies, accounting and legal firms, and the technology sector.
Pre-COVID-19 and recently, two factors (besides remote working) were driving a reduction in space requirements per employee and allowing larger employers to reduce their total office footprint: the digital revolution and, for some, increased use of agile seating.Working from WIFI-connected laptops and smart phones is more compact than accommodating desktops with large clunky cube-shaped monitors and land lines. Digital document storage means many fewer filing cabinets. These factors combined to allow for less space usage per person (or per person plus their technology and paper). However, this consolidation based on technological innovation is largely complete. More office workers means office tenants now, or soon will, need more space.
1 Adelaide Street/GWL Realty Advisors
Digital working also enabled greater use of agile or unassigned seating. The theory was that at any given time anywhere from 20-50% of desks were unoccupied (even pre-COVID). The assigned worker might be in a meeting room, on vacation, sick, or with clients.Therefore, the logic went, employees could share desks as people would not all need individual desks at the same time.
Some larger office users looking to shave costs from their balance sheets often seized on space efficiencies enable by having fewer desks than people. But skimping on office space may be more costly overall.For most employers labour represents approximately 80-85% of company expenses. Office space is usually less than 5% of costs (technology, travel, various supplies represent the remainder.) Saving a few dollars on office space but making your talent less efficient by forcing them to work off their laps, struggle to find colleagues, and/or get frustrated and quit hardly seems like a successful business strategy. This is a reason some office users seek more space.
Having insufficient desks can increase workplace stress and undermine productivity. People waste time in complex booking systems or fighting over workstations. Not everyone can effectively work in the cafeteria or coffee room; those who work with big spreadsheets or complex architectural drawings need big screens. Without appropriate workplaces these individuals cannot be productive.Design consultancy Gensler’s research has shown that more workspaces than people is an essential feature of an effective, enjoyable workplace, whether desks are assigned or not.People need access to the right space at the right time. This means more office space will be required for many tenants.
Interior rendering of GWL's head office at 33 Yonge Street/GWL Realty Advisors
But even when there are ample seats, hotdesking still presents challenges. Unassigned seats can make it challenging for team members to find each other and collaborate. If a group of colleagues cannot sit near each other, or find each other, it is harder to have those quick check-ins and collaboration moments. Additionally, many employees feel devalued by not having their own workspace. Indeed, Gensler’s research suggests use of agile seating is not growing. We anticipate partial or full reversals from some current proponents of the style, which for some organizations will require leasing more office space.
The office building and asset class has once again proven resilient. Following every major technological breakthrough of the past 70+ years, some have argued that the office building was no longer needed.Telephones (land lines) became widespread in the 1950s and 1960s and could keep us connected from remote locations. Then it was the rise of the PC in the 1980s allowing more work to be done away from mainframes. The 1990s brought mobile phones — albeit big clunky ones — and email via dial-up modems. And then came high speed home internet. After each of these breakthroughs, discussions of remote work displacing office work grew. Video conferencing — the 2020s innovation--provided a new tool for connecting people unable to be in the room. However, time has proven video conferencing does not fully replace the value of in-person connections.
Humans are social creatures. Being at the office does more than generate measurable productivity such as filling out spreadsheets. Working together helps people to build relationships that enable collaboration, or the sharing of knowledge and those serendipity moments when one person’s experience can enable another’s innovation.
To summarize, office demand is returning. Daily, the news media announces yet another large employer mandating employees back to work four or five days. People working from home enabled many larger employers to add people but shrink their office footprint. With more companies seeing the benefits of having their workforce together most of the time, they now need enough space for all their employees. 2026 is shaping up to be the rebound year for office.