Today, Rogers customers across the country are refreshing their internet browsers frantically to no avail. Beginning at around 5 a.m., Rogers and Fido users have been unable to access internet and cable television, make phone calls, and use their debit and credit cards, and much more.
According to an online service tracker, the outages are most pervasive in Toronto, with reports clocking in at over 18,000. Other Ontario cities have also been severely affected, with Brampton, Ottawa, and London reporting cases in the thousands.
Rogers acknowledged the outage via Twitter just before 9 a.m., and then again just before 11:30 a.m. ET.
"We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible," Rogers tweeted earlier today. "We will continue to keep you updated as we have more information to share."
Unsurprisingly, this is sending the entire country into a tailspin. Many people are unable to work, commute, contact loved ones, or pay for a cup of coffee.
In Toronto alone, the Toronto Police Service, The Hospital for Sick Children (SickKids), Metrolinx, and Bike Share Toronto are all being affected in some capacity by the outage. Interac services are also down across the city.
This is not the first time that Rogers customers have found themselves without service and left in the dark. In April 2021, Rogers experienced a similarly jarring country-wide outage, which was later attributed to a software issue.
For those reliant on Rogers' services, there is not much to do but wait. But if you do manage to get a minute of connectivity thanks to your unbeknownst neighbour or local Starbucks, you can always take to Twitter to get a rant or jab out of your system. You'll be in good company.
