Meet the Agent: Rizwan Malik, Sotheby's International Realty Canada

Welcome to Meet the Agent, an ongoing series profiling real estate agents from across Canada. With more than 150,000 agents, brokers, and salespeople working in 75 different boards and associations across the country, we thought it was about time they had a place to properly introduce themselves.

If you or someone you know deserves the same chance, email agents@storeys.com to apply.

THE DETAILS

THE INSIGHTS

Where did you grow up?

It has been a privilege to grow up in Toronto. As such, I can honestly say that I have a great understanding and appreciation for our wonderful city. I know the hole-in-the-wall restaurants that will tantalize your tastebuds, but at the same time, I will find you the ideal neighbourhood to hang your hat at the end of every night.

What neighbourhood do you live in now?

I currently live in Toronto's Yorkville neighbourhood.

What made you want to become a real estate agent?

My passion for people is what made me want to become a real estate agent. It is such an honour to be part of this important decision in the lives of my clients and it’s a responsibility that I do not take lightly.

What’s the biggest challenge you see facing the market today?

The biggest challenge we're currently facing is the fluctuations in the interest rate hikes and freezes. Towards the end of last year and earlier this year, we saw a standstill in our market, as buyers were reluctant to go out and purchase because they didn't know how much further the rates would increase and how that would therefore impact their monthly payments. We had a bit of a freeze for the last two months and we saw a huge influx of activity, and now with rates increasing again, we're seeing a slowdown because uncertainty is looming once more.

READ:Meet the Agent: Tanya Grant, RE/MAX Kelowna

What’s the single best advice you have for sellers? 

Listen to your advisors, not your neighbours! It’s important to realize that your realtor has a vested interest in the sale of your home, therefore, listen to the sound advice that they may have to give.

What’s the single best advice you have for buyers? 

Be patient and don’t get caught up with emotions. It is easy to lose sight of [your goal] and be objective when you’re looking to purchase a home, but there is something to be said about remaining calm and not letting your emotions get the better of you in a multiple offer situation.

What’s the best thing a realtor can invest in for their brand (a bus bench ad, a solid Instagram strategy, etc.)?

Being memorable! Calling my clients on their birthdays, for example, is an excellent and impactful way of showing my appreciation for their trust and support.

Who do you look up to in the industry and why? 

I have been in the Toronto Real Estate game for almost two decades. It’s crazy to think that when I first started, I looked up to other realtors and developers who had been in the industry for about just as long as I have been now, back then.

READ: Meet the Agent: James Hau, faithwilson, Christie’s International Real Estate

Is there anything you wish people knew or understood about realtors that you think they’re constantly getting wrong? 

Where does all the commission go? I will be the first to admit that I am fortunate enough to be in a career that compensates me well. But what is crucial for clients to understand is that not all of commission ends up in their realtors’ pocket. Realtor commissions and condo fees are two of the biggest misunderstood areas in our industry. 

Tell us about your favourite (or most memorable) sale.

All of my sales that are with first-time home buyers are my favourite. They are so new to the process and, as such, have a huge appreciation for when they end up buying. This always solidifies for me exactly why I got in the business.

What are the three words you hope your clients use to describe you?

Honest. Dedicated. A Riot!!

What’s your favourite thing to do outside of selling houses?

I am an equestrian and love to show jump!

This interview may have been edited for both length and clarity. The views and opinions expressed in this article are those of the interviewee and do not necessarily reflect the views or positions of STOREYS.