Residents Beware: City Warning Fake Letter from 'Department of Water' Circulating

The City is warning Toronto residents of a fake letter that appears to be from the “department of water” and is being sent to homes.

The letter, which has an official-looking City of Toronto logo, falsely claims it's from Lou Di Gironimo, general manager of Toronto Water.

READ: Toronto Police Warn of COVID Scams Targeting Residents Working From Home

The City says the letter is from a "false" department of water and is in regard to lead pipe replacement that results in a charge to a resident's utility bill and that it's "fraud."

The fake letter says the City is carrying out water main replacement work in the fall of 2020 and says the cost of the work is “estimated” at $38,000, half of which will be charged to the resident’s utility bill. The letter adds that there will be further correspondence with the resident to outline "the terms relating to cost in the coming months."

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As photos of the letter began circulating online, Twitter users have pointed out the phone number listed actually belongs to Toronto's infamous strip club the Brass Rail.

Any residents who receive this letter are being asked to report it to Toronto police through the non-emergency line at 416-808-2222.

This comes at a time when Toronto Police are also warning residents of a spike in COVID-19-related scams targeting those working from home. This includes residents receiving text messages demanding banking information to receive payment for fines related to leaving the house too many times in a day.

Toronto

Residents Beware: City Warning Fake Letter from 'Department of Water' Circulating

The City is warning Toronto residents of a fake letter that appears to be from the “department of water” and is being sent to homes.

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The project is the first office-to-hotel conversion project to proceed under the City of Calgary's incentive program and the Element Hotel is now open.

The leases pertain to the stores at the Mayfair Shopping Centre, Woodgrove Centre, and Tsawwassen Mills in British Columbia.

Anthem Properties acquired the 1184 Inlet Street property in Coquitlam, located near Lafarge Lake, back in 2021 for $22,350,000.

The new elementary school at Olympic Village was announced in 2024 and is set for 215 West 1st Avenue.

We treat housing as a local issue, managed by cities and provinces — but what if we approached it with the same level of international urgency, cooperation, and learning as we do other G7 priorities?