Long-Time Royal LePage COO Carolyn Cheng Retiring

After more than nine years in the role, and over 15 years in total with the company, STOREYS has learned that Royal LePage Chief Operating Officer Carolyn Cheng is retiring at the end of November.

Cheng stepped into the newly created role of COO in May 2016, and over the next near-decade she was tasked with leading the broker and agent services team, and contributing to the profitability and potential of the company through the development of products and services.

“This appointment comes on the heels of a period of tremendous growth for the company. The Royal LePage brand is resonating as never before as a wholly-owned Canadian company that designs and delivers leading real estate services in Canada for Canadians,” wrote Royal LePage Chief Executive Officer Phil Soper in an appointment notice from 2016.

In addition to her positions with Royal LePage, Cheng spent two years as Director of Strategic Business Services and over four years as Vice President of Strategic Business Services at Royal LePage.

She’s also spent time with Brookfield Real Estate Services (as Senior Vice-President of Strategic Business Services), Brookfield Residential Property Services (as Director of Business Development), and Deloitte Consulting (as Senior Consultant).

A clear power-player in North American residential real estate, Cheng has been featured on the Swanepoel Power (SP) 200 list for six years running, most recently ranking 141, alongside CEO Phil Soper. The list celebrates those who are making powerful moves at a national, and sometimes even multinational, scale in residential real estate.

“Carolyn has had a huge impact on the success of our business over the past quarter century. The real estate brokerage world has evolved rapidly since the turn of the millennium. Her focus on developing and executing services that are meaningful for our agents and brokerages has helped keep us at the forefront of an incredibly competitive industry,” said Royal LePage CEO Phil Soper in an organizational announcement sent to the company earlier today and supplied to STOREYS.

In the announcement, Soper highlighted some of Cheng's achievements during her time with Royal LePage, including her work introducing Canada's first digital Realtor^® marketing system and first cloud-based, AI driven operating platform, rlpSPHERE^®.

“Carolyn has not only been a valued colleague, but also a friend to me and many others. She will be greatly missed, and we wish her much success in her future endeavours,” he added.

On top of her professional accolades, Cheng — a graduate of The London School of Economics and Political Science — is notably an award-winning landscape photographer who has had her work displayed in several Canadian galleries including the Art Gallery of Hamilton, the Robert McLaughlin Gallery, and TMU's Paul H. Cocker Gallery, among others.

In the wake of Cheng's departure, Soper also announced a series of promotions at Royal LePage, including Kelly McCain to VP, Services Delivery and Development, David Piaia to VP, Brokerage Technology & AI Enablement, and Anne-Elise Cugliari Allegritti to VP, Research and Communications.

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Long-Time Royal LePage COO Carolyn Cheng Retiring

​Cheng stepped into the newly created role of Chief Operating Officer in May 2016, and has spent over 15 years in total with Royal LePage.

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Cheng stepped into the newly created role of Chief Operating Officer in May 2016, and has spent over 15 years in total with Royal LePage.

“On a per-capita basis, we are producing far less housing despite our intent, all the incentives, the industry's desire. The only way to change that is to try something radically different from what we have done in the past.”

It's time to say "Hello" to Ari Zagury of Sotheby’s International Realty Canada, who focusses on Toronto's downtown core, Entertainment District, The Well, Trinity-Bellwoods, Yorkville, and waterfront.

Starlight Investments acquired 9500 Erickson Drive, also known as Lougheed Village, in 2015 and is now planning three additional infill towers.

This fourth cohort brings the total number of municipalities that have received housing supply targets from the Province to 40.

Nicola Wealth Real Estate and Coromandel Properties announced both W 41st Avenue projects a year before the latter filed for creditor protection.

After a few years of experimenting with remote work as well as streamlining the physical workplace, demand for office space is once again expanding, writes Wendy Waters, VP of Research Services & Strategy at GWL Realty Advisors.